A Personal Path to Empathy in the Courtroom At Ingrum Law Firm, PLLC in Gallatin, Tennessee, empathy isn’t just a buzzword—it’s built into the foundation of our legal practice. Attorney Jay Ingrum made a life-changing decision at age 22 to get sober while attending the University of Tennessee. Now, with over 31 years of sobriety, Jay’s personal journey gives him a unique perspective on how to approach clients struggling with addiction, divorce, or criminal charges. His sobrie